What is Off The Menu Club?
OTM Club is a membership club for discovering secret menu items from new and trending restaurants.
How does OTM Club work?
Members enjoy one complimentary secret menu item per day at curated establishments in Los Angeles. Every Sunday, seven new restaurants are released with seven new secret menu items. Members can select one item each day, once per week for that restaurant.
How can I join OTM Club?
OTM Club is invite only, so you've gotta ask a friend who's in or you can contact us here.
How much is the membership?
A subscription to the OTM Club is $20/month. A portion of the proceeds go to feeding those in need.
In what cities is OTM Club available?
Currently, we are only in Los Angeles but we plan to expand to other cities in the near future.
What type of venues are on OTM Club?
We partner with top restaurants in Los Angeles. We carefully curate each one to ensure that our members have the best dining experience and a range of restaurants to choose from.
How do I redeem a secret menu item?
1. Tap on the desired secret menu item to check for availability.
2. Show the app at the restaurant so they can mark it redeemed.
3. Secret menu items are for dine-in only. No take out or delivery.
Do I have to pay for my secret menu item? Do I have to buy anything else? Do I have to tip?
You don’t need to pay for your secret menu item as it’s part of your subscription. And while there is no obligation to purchase additional items, a check of $0 does not account for the labor and service. A tip is expected and greatly appreciated. If it comes to our attention that a tip was not left, you will receive a formal warning. A second strike will lead to immediate and permanent removal from the app.
How soon after subscribing can I redeem my first item?
As soon as you activate the subscription on the app, you're good to go!
How many secret menu items can I redeem per day?
You can redeem one item per day. Once you redeem your secret item for the day, you cannot get another one until the next day from a different curated restaurant.
When are secret menu items released?
Restaurants and secret menu items refresh every Sunday at 10am PST.
Can I pause my membership?
Unfortunately, members are not able to pause their membership.
How do I cancel my membership?
You can cancel your membership at anytime by unsubscribing, but we would hate to see you go!
1. Tap the menu button in the upper left corner.
2. Tap Account Tap 'Cancel Subscription' and you'll be prompted to confirm.
Note: Deleting the App itself does NOT automatically unsubscribe you.
How do I Update My Credit/Debit Card?
To update or change your credit card, contact us directly at firstname.lastname@example.org.